Get in touch
GPU advice and support
Choosing between an RTX 5090 and an RX 9070 XT? Not sure which power supply you need? Send us your build specs or questions and we'll help you pick the right graphics card and components.
- 01Replies from our hardware team in Wilhelmshaven
- 02Help with GPU selection, compatibility and upgrades
- 03Questions about orders, shipping and product availability
Reach us
Email us for GPU advice, order questions or technical support. You can also write to request information about our PC configurator and assembly service.
- info@mindfactory.de
- Address
- Humboldtstrasse 5, 26721 Wilhelmshaven, Germany
- Service area
- Germany (online shop with shipping); part of the Heise Gruppe with headquarters in Wilhelmshaven
Send a request
Leave your contact details and a short description, and we will get back to you.
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How it works
What should I include in my GPU advice request?
Tell us your budget, what games or applications you're running, your current or planned CPU and power supply, and monitor resolution. The more detail you give, the more specific our recommendation.
How quickly will I get a reply?
We typically respond within one business day. During product launches or peak shopping periods replies may take a bit longer.
Can I request a custom PC build quote?
Yes. Use the contact form or email to describe what you need — gaming, workstation, specific performance targets — and we'll suggest a configuration from our PC configurator or recommend components.
What happens to my contact data?
We store your email and message only as long as needed to answer your inquiry and handle any follow-up. No marketing use without your consent.